The Fine Art Centre






About Us The Fine Art Centre are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

The Fine Art Centre
35 Wessex Trade Centre
Ringwood Road
Poole
BH12 3PG
Web: www.fineartcentre.com
Email: sales@fineartcentre.com

Tel: 01202 74 11 37
Fax: 0800 00 66 47 03

Making A Purchase If you are a Dealer then making a purchase could not be easier. Just browse our online store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

You will receive an automated confirmation of order. This is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

PRICES SHOWN ON WESITE ARE RETAIL PRICES AS A DEALER YOU WILL NOT BE CHARGED THIS PRICE. WE WILL SEND YOU A COPY OF YOUR AMENDED ORDER WHEN PROCESSED

When we have checked the availability of your order we will order from Greenwich Workshop on your behalf.
Once your order has arrived at our Distribution Centre we will check that your purchase is correct and in good condition and then it will be re packed and sent to you on a 48 hour delivery with Parcelforce.

If the print, canvas or book is not available we will contact you immediately. If you do not hear from us then take it that everything is fine and your order will be shipped on the next consignment. For explanation of our Delivery Schedule please see the relevant section below.

Our payment terms are 30 days from delivery. If this is not abided to we will charge interest on the account and may, in future require payment with order.

We accept all major Credit & Debit cards including American Express. If you are shopping from Europe place your order and your credit card company will convert the transaction to the equivalent of your own currency.
We also accept cheques and payment can also be made direct into our bank account using BACS
Our bank details are as follows:
Account name: The Fine Art Centre
Account number: 72101009
Sort Code: 40-13-07

You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Postage is additonal to all orders. We have recently reviewed the delivery costs and have set them at a flat rate of £25.00 throughout the UK and £34.00 to Europe. This charge is set at this level as it has to cover some of the costs incurred by shipping the items into the country from the USA. As time goes on and the more we import each month the lower this rate willl become in future.

All purchases are delivered to your Gallery using the courier Parcelforce. They are generally shipped on a 48hour delivery service.
Delivery Schedule As soon as we recieve your order we send a purchase order to Greenwich Workshop. Your order then gets added to the monthly shipment.
We have arranged with Greenwich to receive our delivery at the end of each month. To ensure being on this delivery you need to order by the 22nd of each month.

As soon as your order has arrived in our Distribution Centre it is checked and then sent out to you. This will generally only take a few days, so most orders should be delvered to you in the first few days of the month.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges The Fine Art Centre is not VAT registered therefore all orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can contact us by any of the methods below

The Fine Art Centre
35 Wessex Trade Centre
Ringwood Road
Poole
BH12 3PG

Web: www.fineartcentre.com
Email: sales@fineartcentre.com

Tel: 01202 74 11 37
Fax: 0800 00 66 47 03
Privacy Policy Fine Art Centre does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms How to Order: Dealers

For Dealers

Please contact us, in the first instance, at Fine Art CentreCLICKING HERE.


Or by telephone on +44(0)1202 741 137 or via fax +44(0)800 0664703.


For Retail Clients
As mentioned previously this site is primarily for the use of (Dealers and Galleries). Retail clients who wish to view our partners websites should CLICK HERE.



We will forward your details immediately to our nearest authorised Greenwich Workshop Fine Art Dealer and have them make contact with you personally to discuss your requirements.

Once we have received your order from the authorised dealer, we carefully reconcile it before it is submitted against real time inventory in The Greenwich Workshop central system.

An electronic confirmation of each individual order will be sent back to your chosen dealer within 24 hours. Using this methodology, we are able to provide our dealers and their valued client(s)with an optimum stock availability check against any cancellations that may have been re-entering the inventory management control system against ''sold out at Publisher'' status requests.

Please remember, an order is only at confirmed status once our authorised dealer has personally advised you .

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